Do we have to have a service level agreement with our users in order to proof that we are out there to help them in times of need?
Time flies and we are already into the end of the first quarter of 2009 and very soon, in another week’s time, April will arrive. Will I be able to achieve what I set out to achieve by the end of 2009? Well, it will take too long to find out. The whole of 2008 [...]
I have disappeared from my blog for the longest time ever (it’s almost a year to be exact) and it is as if, I feel, that I had vanished from the cyber world. Well, the real fact is that I had been busy with several other projects and they have taken up so much of [...]